The Team

Lisa Hadfield - Group Practice Manager & HCA

Lisa Hadfield

Group Practice Manager & HCA

Lisa has always worked in environments where offering excellent customer service and communication has been an essential part of her role. She worked in the hospitality sector and then as a Duty Manager in a Retirement Living complex. She really enjoyed going that extra mile to offer a personal service, taking time to talk to people and getting to know them.

“Having joined the team at the Hearing Centre, I’ve loved every minute of it. The care and services provided really make a positive difference to people’s lives. Seeing people arrive in discomfort or feeling frustrated with their hearing but then leaving us happy and relieved is a wonderful thing to be part of”.

Lisa started with us as Receptionist and enjoyed it so much that she decided to take her career further. She trained as a Hearing Care Assistant and wax removal specialist. Lisa has recently been promoted to our Group Practise Manager.

“I am so happy to be part of a really lovely team of people who have a real desire and drive to offer an outstanding service to patients and be the best Hearing Centre in the areas we serve.”

Married with two teenage children, Lisa also has a very soppy albeit slightly bonkers dog called Buddy.

Harry Orford - HAD / Audiologist

Harry Orford

HAD / Audiologist

After realising his passion for helping people, Harry decided to pursue a change in career and retrain as an audiologist at the age of 30. Following a return to college to complete his A‑levels, with full distinctions, he subsequently went on to complete a Batchelor’s degree in audiology at the University of Manchester and qualified in 2020.

Harry is a fully registered member of the Health and Care Professions Council (HCPC). He is qualified to provide hearing solutions and ear wax removal through both micro suction and irrigation. His focus on quality, both in patient care and hearing solutions, provides reassurance that his patients always receive the highest level of care.

When outside of the clinic he enjoys spending time with his three kids and fiancé, or perhaps passing some quiet time in front of his Xbox when the opportunity arises.

Olivia Kewney - Trainee Audiologist

Olivia Kewney

Audiologist / HAD

Olivia is a full-time member of the team and has recently graduated from De Montfort University, one of the leading audiology institutions in the UK to become a fully qualified Hearing Aid Dispenser (HAD).

Olivia has always wanted to help people in some capacity. What better way than assisting in the family business watching and learning from her parents.

Olivia is fully qualified in all methods of wax removal; micro suction, irrigation, and instrumentation. She can also perform hearing tests including speech audiometry.

Martyn Lamb - Trainee Audiologist

Martyn Lamb

Trainee Audiologist

Martyn began his journey within the industry around 8 years ago working for hearing aid manufacturer Starkey.

Having worked in several areas of the company, he has built up knowledge about hearing aids, and technical support for hearing aids.

His ambition was to move to a more patient facing role. This lead to him joining The Hearing Centres in June 2023. In July 2023, he qualified as a Clinical Ear Care specialist.

Martyn, along with Brad and Lauren, is studying to become a Hearing Aid Dispenser at De Montford University; one of the leading Audiology institutions in the UK.

Amanda Turner

Receptionist (Wednesday, Thursday & Friday)

Amanda recently moved to Buxton from Cambridge. She worked there as a Teaching Assistant in a local Primary School for 17 years before relocating.

She lives with her partner and dog and enjoys walking and exploring around The Peak District.

Amanda has a grown-up daughter and son (who still live around the Cambridge area) and two gorgeous grandkids. 

“I love working at The Buxton Hearing Centre on reception and enjoy meeting a variety of people.

I’m a friendly, happy person who loves a good chat with people. It’s nice to see people leave our centre with a smile on their face knowing it’s made a difference. I work just 3 days a week which gives me time to really enjoy where I live. The team I work with are fantastic and I’m very happy in my work.

Louise Gill

Receptionist (Monday & Tuesday)

Louise joined the team in March as receptionist at Buxton clinic. She previously worked as a PA in the construction industry for many years.

She is married and together with her husband loves to travel both home & abroad visiting some amazing countries.

They also love to attend live music & sporting events.

“Since joining I’ve really enjoyed getting to know & building relationships with the team and patients and am excited for the future ahead.

Make an appointment now and come and meet the team for yourself. As well as getting your ears checked of course.

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